White Columns
 
(Choose one or all categories to begin your search.)
 
ALL ARTISTS ALPHABETICALLY
A → D
E → H
I → L
M → P
Q → T
U → X
Y → Z
Untitled Document
 
Q: How do I begin searching the registry?
A:

You begin searching by using the toolbar “Registry Search Options” on the introduction page. Just click either “Medium”, “Genre”, or “Location” and then hit the “submit” button. This will take you to the results page.

If there are more than nine artists in your result you will have to use the arrow buttons to view additional pages.


Q: Why can’t I view my images?
A: If you are having problems viewing images it could be one of two things. First you may have an outdated flash player. If you have an outdated flash player you should update it.

Second, you may be able to view the images but it is taking a really long time. This site is created for high speed connections such as DSL and cable. We have found that dial up connections such as 56K have difficulty uploading images fast enough to make the site user friendly.

If you have an updated flash player and you are using a high speed connection and you still can not view the images please email us at info@whitecolumns.org and put “viewing problem” in the subject line.

Q: Why after I have logged in to my page in the registry does it tell me that there is a “security violation”?
A:

This issue seems to arise when you do not have your “cookies” enable.

Just enable your “cookies” and try again.

If you still have problems please contact us at info@whitecolumns.org and write a detailed description of your problem.


Q: How many images can I have on my gallery page?
A:

You may have up to 15 images in your gallery page in the registry.


Q: Why can’t I get my images to load?
A:

The program that formats your images will only accept jpeg, bitmap, and gif files, any other file types will not upload.


Q: Why after I have logged in to my page in the registry does it tell me that there is a “security violation”?
A:

This issue seems to arise when you do not have your “cookies” enable.

Just enable your “cookies” and try again.

If you still have problems please contact us at info@whitecolumns.org and write a detailed description of your problem.

Q: How many images can I have on my gallery page?
A:

You may have up to 15 images in your gallery page in the registry.

Q: What is the maximum size an image can be?
A:

A program will format your images for you but if you want them at the largest format the maximum size for an image is: 447 pixels wide and 350 pixels high. For the fasted upload it is recommended that your images are 72 dpi.

Q: Why are the thumbnails images distorted?
A:

If your image is not the maximum size for the gallery page your thumbnail may be distorted. This exaggeration is most noticeable in vertical images.

If you want to avoid the distortion please make a box in Photoshop that is 447 pixels wide and 350 pixels high that is white.

Next drop your image into the box, or format your image so it fits into the box.

Then save this newly generated file as the file for the registry. This will help ease any distortion that may occur.


Q: Why can’t I log in?
A:

Your user name is your full email. Example: artist@hotmail.com you must enter your full email to have access to your page.

If you can not remember your password you may click the reminder button and your email will be sent to you.

Q: How do I change my email address?
A:

You must email info@whitecolumns.org to change your email address. Please write why you are emailing in your message

 

 


© Copyright 2004, White Columns | info@whitecolumns.org